ATTENTION!

You are on the Elster4Konsens test environment

System requirements

Your system should meet the following requirements if you want to use My ELSTER. The operating systems and Browsers listed here have been tested.

Requirements for use with PC and certificate file

Configuration wizard

With the Configuration wizard you can check whether your system meets the requirements for using My ELSTER.

Cookies and JavaScript

Cookies must be enabled: further information can be found in the help section Help. JavaScript must be activated in the Browsers used for use.

Overview of supported configurations (PC + certificate file)

Operating systemEdgeFirefoxFirefox 128 ESRChromeSafari from 18
Windows 11

Yes

Yes

Yes

Yes

--
Windows 10

Yes

Yes

Yes

Yes

--
macOS 15------

Yes

Yes

macOS14------

Yes

Yes

Ubuntu Linux 24.10--

Yes

Yes

--

--


If you want to use My ELSTER together with the ElsterSecure app, the following system requirements apply:


Operating systemChrome for AndroidSafari for iOSFirefox
Android
(from version 9)

Yes

--

Yes

iOS
(from version 15)
--

Yes

Yes

If you would like to use My ELSTER with your ID card, you will need:

  • Your ID card with the online ID function activated
  • Your 6-digit PIN
  • A card reader or a suitable mobile device (e.g. smartphone)
  • Software for the secure connection between your ID card and your computer, e.g. the free federal ID card app

Further information on supported card readers and the AusweisApp software can be found on the page www.ausweisapp.bund.de. If you would like to use a different Software, you will find information on the page www.personalausweisportal.de.

With ElsterAuthenticator, you can use the security stick and signature card Login options. For this variant, the ElsterAuthenticator must be installed on your computer. On the page www.sicherheitsstick.de you will receive the required drivers for your security stick as well as installation instructions.

Cookies

Cookies must be allowed: further information can be found in the help section Help.

JavaScript

JavaScript must be activated in your Browser to use My ELSTER.

Overview of supported configurations (PC + security stick)

Security stick "G&D StarSign Crypto USB Token S" (available since 25.09.2017)

Operating systemEdgeFirefoxFirefox 128 ESRChrome
Windows 11

Yes

Yes

Yes

Yes

Windows 10

Yes

Yes

Yes

Yes

macOS 15--

Yes

Yes

Yes

macOS 14--

Yes

Yes

Yes

Ubuntu Linux 24.10--

Yes

Yes

Yes


If you want to use a security stick, you can download the necessary USB security stick from the Online-Shop for security sticks for sale.

Overview of supported configurations (PC + signature card)

If you have a Signature card you can check here whether this is the case. ELSTER-fit is. Please be sure to follow the recommendations of the issuer of your signature card with regard to the support of certain operating systems.

If you want to use the MeinElster+ app, the following system requirements apply:

  • Android smartphones from Android 12
  • iPhones from iOS 16
Operating systemExcel 2010Excel 2013Excel 2016Excel 2019Excel 2021
Windows 11




Yes

Yes

Windows 10

Yes

Yes

Yes

Yes

Yes

Macros

Macros must be activated in Excel so that the Excel-Sheets provided can be used.

For security reasons, you should first check whether the Excel-Sheet has been signed by the Bavarian State Tax Office. To do this, you must first activate the editing of the Excel-Sheet. Then go to "Information" under "File". Under "Activate content", click on "Advanced options". The security notice that now opens should also display the signature.


Representation

Due to inconsistent implementations of Browsers or operating systems, there may be version- and manufacturer-specific deviations in the display of the website.