ATTENTION!

You are on the Elster4Konsens test environment

Request to the support for the electronic wage tax deduction characteristics

Before submitting this form, please check if the availability of the ELSTER servers is disrupted or if an important notice is set on the start page.

Please note that requests for data transmissions that have not yet exceeded the deadline of three working days on the date this form is sent will not be processed. Information on general ELStAM procedural questions can be found under User groups -> Employers.

If you have any questions about Mein ELSTER or other topics relating to ELSTER, please contact ELSTER support.

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Employers or their data transmitters can use this form to inquire about the processing status of the data transmission (registration, deregistration or reregistration of employees) if the ELStAM have not yet been made available or the procedural instructions have not been confirmed within three working days of transmission.

Contact

Unfortunately, requests without a valid e-mail address cannot be processed.

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Transfer ticket number / ETID of the original delivery and date of sending

The ticket numbers are 19-digit and numeric or 32-digit and alphanumeric, depending on their interface version used.

Only with the transfer ticket number or the ETID, the tax authorities can track the path of your data. If your software does not show this number, please ask your software manufacturer or refer to their manual.

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Error message

Please insert the error number and the error text here.

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Problem description

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Security test(CAPTCHA)